SAP ERP Success Story: Industry Leader Shines

Manutencoop Facility Management SpA was seeking to integrate its different companies and external vendors into one back-office operation in order to support growth. The company also sought to improve access to corporate information to enhance its reporting capabilities, manage vendors and customers more effectively and reduce the scope of support activities managed by its internal IT.

Manutencoop turned to SAP ERP to achieve its initiatives. By upgrading its back-office software infrastructure and integrating applications with one single sign-on through a Web interface, all Manutencoop users could leverage SAP ERP to improve reporting. Users could also configure basic settings within the SAP ERP, NetWeaver Portal and the SAP Supplier Relationship Management application.

In working with SAP, Manutencoop was able to upgrade to SAP ERP and implement the NetWeaver Portal in just four months. This upgrade was not only completed on time, but also on budget to meet Manutencoop expectations and deliver on SAP promises. Manutencoop selected SAP software due to the extent of the current SAP footprint at its facilities and the coverage of back-office processes available through SAP applications.

The benefits extended to Manutencoop are significant. The company was able to rely on SAP to increase the usability, reporting and consolidation of applications. This implementation also allowed for the enhancement of internal business processes to improve customer services. Time-consuming support activities were streamlined to save as much as 20 percent.

Manutencoop also now enjoys an improved vendor evaluation process. The company also worked with SAP to implement a software landscape that supports the integration and consolidation of newly acquired companies.

With these SAP solutions firmly in place, including the SAP ERP platform, Manutencoop is better equipped to embrace growth opportunities heading into the future.

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