Lawson Managed Services Helps Simplify ERP Ownership for Lawson Software Customers

ST. PAUL, Minn.--(BUSINESS WIRE)--Feb. 19, 2009-- Lawson Software (Nasdaq: LWSN) today provided an update on customer adoption of Lawson Managed Services, which includes Lawson Application Management and Lawson Managed Hosting. These services are designed to help companies and organizations minimize or eliminate the infrastructure or administrative costs of owning enterprise applications. As organizations across industries today are seeking efficient, flexible and more cost-effective means of deploying their enterprise software systems, Lawson said today that more than 85 of its customers worldwide are now using Lawson Managed Services for their enterprise resource planning (ERP) applications. These customers represent companies and organizations across many of the specific markets Lawson serves, including healthcare, public sector, food, fashion, manufacturing, distribution and equipment service management.

Lawson Application Management is designed for customers who want to control their information but don’t want to manage their software. It’s a tailored suite of services that includes application modification maintenance, performance tuning, patch management and support desk capabilities, all provided by Lawson Professional Services. Lawson Managed Hosting provides companies and organizations the choice of hosting their applications with Lawson and the ability to access them for a single monthly fee. Lawson Managed Hosting also includes application maintenance and critical incident support.

Lawson Managed Hosting is for customers who want a simplified ownership experience within a traditional licensing model and with lower long-term cost of ownership. Lawson Managed Hosting gives customers a less expensive option than hosting their business applications themselves, freeing information technology (IT) resources for other initiatives and reducing the staff required to manage the system. In addition, Lawson Managed Hosting helps give customers service-level and pricing predictability, measurable return on investment, and reliability with contractually committed service levels.

“We chose Lawson Managed Hosting as a cost-effective way to receive the benefits of the rich human resources, financial and procurement capabilities the Lawson system offers,” said David Holm, assistant superintendent, business and finance for Indian Prairie School District. “With the Lawson applications and Managed Services, we can operate more effectively as a team and more rapidly share information and analyze data at a lower cost to our community.”

Lawson Managed Services provides service level agreement (SLA)-based managed services that best align with the customer’s cost structure and in-house expertise. With Lawson Application Management, organizations and companies can adjust the program to their needs and requirements as they evolve over time.

“Using Lawson Managed Services gives us peace-of-mind,” said Brian Jablonski ERP project manager for Edward Hospital. “It’s reassuring to know that Lawson is partnering with us to manage our ERP system, which ultimately helps keep one of our hospital’s key business systems running smooth and allows our managers and employees 24/7 access.”

“Our customers continue to validate that Application Management and Managed Hosting are viable and important options to help address their business challenges,” said Dave Siebert, senior vice president of Services for Lawson. “By offering these, we can become more intimate with our customers by helping provide them great service, reduced risk and a strong return on investment. Our customers need this kind of value – particularly in the business climate they are facing.”

Lawson Professional Services provides a full range of services to help customers prepare, implement and educate employees on Lawson applications. Lawson employs consultants who have thorough software and industry-specific knowledge to provide customers information on business best practices and software best practices. Lawson also provides comprehensive implementation, learning and software management services. For more information on Lawson Professional Services, visit http://www.lawson.com/interact/lawson_pservices/professional.html.

About Lawson Software
Lawson Software provides software and service solutions to 4,500 customers in manufacturing, distribution, maintenance and service sector industries across 40 countries. Lawson’s solutions include Enterprise Performance Management, Supply Chain Management, Enterprise Resource Planning, Customer Relationship Management, Manufacturing Resource Planning, Enterprise Asset Management and industry-tailored applications. Lawson solutions assist customers in simplifying their businesses or organizations by helping them streamline processes, reduce costs and enhance business or operational performance. Lawson is headquartered in St. Paul, Minn., and has offices around the world. Visit Lawson online at www.lawson.com.

Forward-Looking Statements
This press release contains forward-looking statements that contain risks and uncertainties. These forward-looking statements contain statements of intent, belief or current expectations of Lawson Software and its management. Such forward-looking statements are not guarantees of future results and involve risks and uncertainties that may cause actual results to differ materially from the potential results discussed in the forward-looking statements. The company is not obligated to update forward-looking statements based on circumstances or events that occur in the future. Risks and uncertainties that may cause such differences include but are not limited to: uncertainties in uncertainties in the software industry; uncertainties as to when and whether the conditions for the recognition of deferred revenue will be satisfied; increased competition; general economic conditions; the impact of foreign currency exchange rate fluctuations; continuation of the global credit crisis; global military conflicts; terrorist attacks; pandemics, and any future events in response to these developments; changes in conditions in the company's targeted industries and other risk factors listed in the company's most recent Annual Report on Form 10-K filed with the Securities and Exchange Commission. Lawson assumes no obligation to update any forward-looking information contained in this press release.