Suitecloud Connect Brings Together NetSuite and Salesforce.com Clouds

April 02, 2009

SAN MATEO, Calif. — April 2, 2009 — NetSuite Inc. (NYSE: N), a leading vendor of on-demand business management software suites for the mid-market enterprise and divisions of large companies, today announced a series of partner applications that bring together the industry's two largest business application computing clouds. "SuiteCloud Connect for Salesforce.com" connects the NetSuite and salesforce.com cloud platforms, enabling salesforce.com customers to integrate their Customer Relationship Management (CRM) processes with the industry's leading on-demand Enterprise Resource Planning (ERP) and Ecommerce functionality. With SuiteCloud Connect for Salesforce.com, businesses can now benefit from proven integration between salesforce.com and NetSuite, which delivers an integrated lead-to-cash process, deep customer visibility for sales, and the elimination of manual processes across business units. For more information about SuiteCloud Connect for Salesforce.com, please visit www.netsuite.com/sfconnector.

"Bringing together the two largest business application clouds is a smart move by NetSuite and salesforce.com that should benefit customers and the SaaS industry at large," said Michael Fauscette, Group VP, Software Business Solutions at IDC. "SuiteCloud Connect for salesforce.com gives customers the ability to integrate a leading SaaS CRM product and a leading on-demand financial application in a way that encourages the use of robust, third-party integration technologies. More of this kind of flexibility and openness is needed to unlock the huge potential of cloud computing."

SuiteCloud Connect for Salesforce.com empowers sales teams to manage customer relationships with capabilities beyond the scope of traditional CRM by making NetSuite's integrated ERP and Ecommerce capabilities—including order management, fulfillment, and accounting—available within salesforce CRM. The various integration solutions provided by SuiteCloud Connect also synchronizes account information and product and pricing data between the two applications, so that all departments can act upon accurate information the moment it is available, ensuring timely and consistent operations. Stronger visibility into back-office customer data enables sales teams to address needs that go directly to improving customer satisfaction, including service issues, billing, and order and shipping status.

SuiteCloud Connect Integration Partners
SuiteCloud Connect for Salesforce.com includes a number of cloud-based integration applications built for the latest versions of both NetSuite (version 2009 Release 1) and Salesforce.com (Spring 09). These applications were built by independent software vendors (ISVs) who are also charter members of NetSuite's SuiteCloud Developer Network, announced March 19. These ISVs include Celigo, Boomi, Pervasive Software and Cast Iron Systems:

Celigo: The Celigo Salesforce-NetSuite Connector provides a seamless, real-time integration between NetSuite and salesforce, with unprecedented levels of synchronization and visibility between the two systems. Ready for use out of the box, the Connector can be installed in a matter of days and customized to support virtually any business process. Available as an Integration-as-a-Service, the solution is fully managed to ensure uninterrupted service. The Connector is certified on the Force.com AppExchange. http://www.celigo.com/salesforce-netsuite.html.
"Through our years of experience integrating SaaS applications, we have found that customers generally prefer prebuilt, solution oriented integrations that are immediately ready for use but flexible enough to work the way their businesses run," said Jan Arendtsz, CEO of Celigo. "Our Salesforce-NetSuite Connector is a complete solution, offered as a fully managed Integration-as-a-Service, not just an integration tool or platform. It has been meticulously designed and architected from the ground up by a team with deep domain expertise in both of these applications as well as in SaaS integration."

Boomi, a market and technology leader for on-demand integration, offers a pure SaaS integration platform called AtomSphere that includes connectors for NetSuite and salesforce that have been certified on the Force.com AppExchange. With AtomSphere users can build custom integrations with drag-and-drop ease or take advantage of pre-built integrations which can be deployed on demand. Just like NetSuite and salesforce, AtomSphere delivers enterprise-grade functionality with all the cost savings and benefits associated with a SaaS solution. http://www.boomi.com/solutions/netsuite
"We've run NetSuite internally for years and recently purchased and integrated salesforce using AtomSphere," said Todd Palmieri, Boomi CFO. "It's a powerful combination to drive our business and having the right integration is imperative to maximizing the value of our investments."

Pervasive Software's multi-purpose data integration platform, Pervasive Data Integrator, accelerates the sharing of information between multiple data stores, SaaS and on-premise applications, including NetSuite and salesforce. Pervasive integration allows customers to re-use the same software for both real-time and large-volume batch integration challenges. With more SaaS deployments than any other integration vendor, and thousands of customers worldwide, Pervasive makes the case that Pervasive Data Integrator and its cloud platform, Pervasive DataCloud, are the integration solution of choice for systems integrators and IT organizations. www.pervasivedataintegration.com
"Customers with SaaS applications like NetSuite and salesforce expect robust functionality combined with ease of use, and that's why Pervasive is excited to have created a true integration for NetSuite and salesforce.com," said Mike Hoskins, Pervasive CTO and general manager, Integration Products for Pervasive. "Pervasive Data Integrator has the depth to meet these advanced needs and in combination with our cloud-based platform, Pervasive DataCloud, allows us to reach multiple endpoints and provide very complex business logic that is hidden from the end user."

Cast Iron Systems, the market leader in SaaS integration, offers a pre-configured integration solution for NetSuite and salesforce.com, including out-of-the-box connectors and predefined process templates for the most common business scenarios. The Cast Iron solution provides NetSuite and salesforce.com customers with the simplicity, speed, and flexibility they need to automate their lead-to-cash process, and rapidly accelerate adoption of this combined solution. www.castiron.com
"NetSuite's ERP suites offer the same simplicity and rapid deployment benefits that salesforce.com's CRM users have enjoyed for years," said Chandar Pattabhiram, Cast Iron's vice president of product marketing. "The key to maximizing the value of this combined solution is to automate common business processes and provide a common view of data. Our integration solution for NetSuite and salesforce.com, which includes integration process templates, helps companies be up-and-running in days and share data in real-time between these market leading applications."

Hundreds of Customers Utilize Connected Clouds Today
NetSuite and salesforce.com already have many joint customers that are realizing the benefits of an integrated cloud environment. Today, hundreds of salesforce.com customers use NetSuite's integrated application suite to provide core busienss process management services like order management, financials and ecommerce, while NetSuite's OpenAir Professional Services Automation (PSA) suite is the leading cloud-based professional services application for salesforce.com customers.

OpenAir, Inc., a NetSuite Inc. company, recently announced a host of new advances to its leading PSA software designed to ease integration with salesforce.com and enable services companies to realize significant cost savings and productivity gains. The company also announced a number of new customer wins that clearly establish them as the leading salesforce.com integrator with the most joint customers with salesforce.com in the professional services automation industry. These new customers are now among the many that have chosen OpenAir to reap the benefits of an integrated system that brings together the capabilities of customer relationship management (CRM) and PSA. For more information about the OpenAir Professional Services Solution, please visit www.openair.com.

For more information about NetSuite, please visit www.netsuite.com.