United Supermarkets Extends Use of Kronos®

May 12, 2009

CHELMSFORD, Mass., May 12, 2009 — Kronos® Incorporated today announced that United Supermarkets is using its employee scheduling application to enhance customer service and drive store productivity by accurately matching staffing levels to store traffic patterns.

News Facts
United Supermarkets achieved favorable results and a fast payback using a time and attendance solution from Kronos. As a result of the positive experience, the retailer extended its relationship with Kronos to include employee scheduling.
United Supermarkets is implementing the Kronos scheduling application across 50 stores to optimize labor scheduling by accurately forecasting business needs and calculating labor requirements.
United Supermarkets previously used a partially automated process to create employee schedules for a variety of departments. Other departments manually scheduled employees. With the Kronos scheduling solution, United Supermarkets is poised to anticipate the demands that impact its workforce across each store, thus driving store productivity by minimizing over- and under-staffing.
United Supermarkets will use the Kronos application to schedule front-end, bookkeeper, fuel, and food service employees, and plans to eventually use Kronos to schedule all departments.
The forecasting capabilities of the solution will leverage each store’s historical trends, traffic patterns, and labor standards to derive accurate sales and labor plans which, when combined with actual labor spend, will enable enterprise visibility and control of store productivity. The scheduling application will also help ensure compliance with labor laws, union rules, and corporate/store policies.
Supporting Quotes
Chris St. Clair, chief information officer and vice president, United Supermarkets
"Our growth and success are the result of our unwavering commitment to service. Our use of Kronos ties directly to this commitment because excellent customer service begins with a productive and well-managed workforce. After experiencing very favorable results and a fast payback on our time and attendance project, we knew Kronos could successfully help us optimize labor scheduling in our stores."
John Anderson, director, industry marketing, Kronos
"United Supermarkets is one of many forward-thinking food retailers that are implementing optimized scheduling to drive results at store-level. The leadership team at United Supermarkets realizes the direct correlation between store productivity and the customer experience. Using Kronos workforce management solutions will enable United Supermarkets to control labor costs, minimize compliance risk, and improve workforce productivity."
Supporting Resources
About United Supermarkets
About Kronos Incorporated
Kronos is the global leader in workforce management solutions that enable organizations to control labor costs, minimize compliance risk, and improve workforce productivity. Tens of thousands of organizations in 60 countries — including more than half of the Fortune 1000® — use Kronos time and attendance, scheduling, absence management, HR and payroll, hiring, and labor analytics applications. To learn how Kronos uniquely delivers complete automation and high-quality information in an easy-to-use solution, visit www.kronos.com.