ERP News

Consona White Paper Outlines Customer Experience Management Focus for Successful CRM Initiatives
November 3, 2008
Ground-Breaking Approach to CRM Unifies Theory and Practice with Emphasis on Maximization of Customer Interaction and Comprehensive Systems Integration
Bright Plastics Earns 2008 Summit Award at Consona User Conference
October 17, 2008
Company Uses the DTR™ ERP Solution to Control Inventories and Improve Bill of Material Retrieval; Wins the Transformation Award
Canon ITS Earns 2008 Summit Award at Consona Customer Conference
October 17, 2008
Company Uses Consona™ Knowledge Management to Provide Better Customer Support and Self-Service for a Continuously Evolving Product Line; Wins Best Overall Use Award
Greene King Earns 2008 Summit Award at Consona Customer Conference
October 17, 2008
Consona™ Customer Management Helps UK Brewer Integrate Acquisitions, Maintain Revenue Streams and Achieve Savings after Remarkable Growth; Company Wins Transformation Award
QLogic Earns 2008 Summit Award at Consona Customer Conference
October 17, 2008
Company Uses Consona™ Self-Service to Maintain Same Agent Headcount After Adding Additional Products to Support; Wins Transformation Award